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Pricing / Payment answers

Which credit and debit cards do you accept?

We accept Visa debit/credit/Electron, Mastercard, Switch and American Express or Solo. We also accept PayPal on www.ibizawire.com desktop website.

Can I pay by PayPal?

Yes, you can pay by PayPal for Euro bookings made on the www.ibizawire.com desktop site. You are charged 2.5% of the value of your booking if you pay by PayPal.

Is there a charge for using credit/debit cards or PayPal?

This depends on the type of card you use. There is no extra charge if you use Visa Electron, Mastercard Debit, Visa Debit or Maestro for EURO payments. There are no charges for Visa Electron payments in Euros.

Whereas with Mastercard and Visa Credit cards, as well as with PayPal, you are charged 2.5% of the value of your booking for Euro payments.

I do not have a credit/debit card. Can I book now and pay at the port? Can I pay by cheque/cash?

We require full payment at the time of booking, and therefore you are unable to make a booking and pay at the port. Unfortunately, we are unable to accept cash or cheque payments. However, it is possible to pay by PayPal for EURO payments on the www.ibizawire.comdesktop website. You can link your bank account to your PayPal account if you don't have a credit or debit card.

Are my credit card details secure when I make a booking online?

Yes, all online bookings are handled via a secure server which encrypts all your details into a format that cannot be recognised.

Can I use someone else's credit/debit card to pay for my booking online?

Yes, providing you have their full permission to use their card.

I have tried to make a booking, but it says my card has been declined. Why is this?

We do not have access to information regarding your card and cannot see why a transaction has been declined. Please ensure that the card details are entered correctly, and that you have sufficient funds in your account to make the payment. If you are still having problems, you may need to contact your card issuer.

 

How do I get my residency discount?

If you are Balearic resident you can use your residential number to get a discount when purchasing ferry tickets on Ibizawire.  You just add your TYPE of residential, NIE, NIF and move on to the next screen to add your residential number.  You need to add your full number including the letters like the example below.